When and how do I receive my rent payout?
In short: The payout is made by Regente after the rent is received from the tenant, with the management fee deducted. The landlord receives the net amount in the designated bank account, along with a monthly statement. The exact timing is set in the property management agreement — check with the team.
How the payout process works
- The tenant pays rent to Regente on the contractual due date
- Regente deducts the management fee
- The net amount is transferred to the landlord’s registered bank account
- The landlord receives a statement itemizing: gross rent, fee deducted, and amount transferred
Payout timing
Timing is set out in the property management agreement. Common models in the market:
- Same-day payout: after the tenant’s payment is confirmed
- Payout on D+1 or D+2: after the due date, regardless of whether the tenant has actually paid (an advance-payment model)
- Fixed monthly payout date: e.g., the 10th of every month, consolidating the previous month
Confirm the model Regente uses in your management agreement or with the team.
What if the tenant is late?
It depends on the management agreement:
- No advance payment: the payout to the landlord waits until the tenant actually pays. Regente pursues collection and, if necessary, calls on the rental guarantee.
- With advance payment (some models): the agency pays the landlord even if the tenant is late, and takes on collecting the debt itself
Check which model applies to your agreement with Regente.
What the payout statement includes
- Reference period (month/year)
- Gross rent amount received
- Management fee deducted
- Any additional deductions (property tax/IPTU, condo fees paid by Regente on the landlord’s behalf)
- Net amount transferred
- Payout date
Keep every statement — you’ll need them for your income tax return.
Related questions
- How does Regente select the ideal tenant?
- What happens if the tenant doesn’t pay rent?
- How much does a real estate agency charge to manage my property?
- How do I report rental income on my tax return?
Have a question about the payout for your property? Talk to Regente.