Anyone who has managed a property alone knows the calendar that comes with it. Day 5 — check if the deposit arrived. Day 8 — message the tenant who didn’t pay. Day 12 — respond to the bathroom leak call. Day 20 — remember the property tax (IPTUIPTUVer tudo →) deadline. Day 30 — start the cycle over.
This calendar doesn’t show up in the math when a property owner compares the administration fee percentage to what they’d “save” managing on their own. It only shows up when they stop being able to ignore it.
What professional rental management assumes
When a property enters Regente’s management, the property owner’s list of responsibilities changes. What was routine becomes a report.
Payment collection and remittance
Regente issues the billing slip, records the payment, processes the bank settlement, and remits the value to the property owner with a monthly statement of account. If the tenant doesn’t pay — and with Total Guarantee this doesn’t affect the property owner — Regente collects directly.
The property owner receives the payment on the agreed date. They don’t track whether the billing slip was paid. They don’t send collection messages. They don’t have the difficult conversation.
Maintenance management
Maintenance calls — faucets, electrical, plumbing, locks — come to Regente, not the property owner. The team triages the issue: is the problem the tenant’s responsibility (wear from improper use) or the landlord’s (normal wear of the structure)?
If the tenant is responsible, Regente advises and collects. If the owner is responsible, Regente presents a quote with vetted service providers and executes with approval.
The property owner doesn’t get calls on Sunday. They don’t need to remember the plumber’s number. They don’t get caught in the conflict between tenant and service provider.
Rent adjustment control
On the lease anniversary, Regente applies the adjustment index set in the lease — IGPM or IPCAIPCAVer tudo → — on the correct date. No negotiation, no forgetting, no awkwardness of asking the tenant directly for an increase.
A property without an applied adjustment loses real rental income month by month. Over a 30-month lease without adjustment, the property owner may be receiving 15% to 20% below market — often only realizing it when they go to re-list.
Lease termination and reactivation
When the tenant gives notice, Regente coordinates: formal notice, inspection scheduling, final settlement calculation, damage identification, collection of repair charges where applicable, cleaning, and relisting of the property.
The time between one tenant’s departure and the next one’s arrival — vacancy — is the largest cost that doesn’t appear on the spreadsheet. A management company with a structured process reduces that interval. Regente has two vehicles dedicated to property inspections, allowing rapid scheduling as soon as a property becomes available.
Tax and legal obligations
Transfer of utility titles (Celesc and Casan) when a tenant enters and leaves. Required fire insurance. Documentation for the CIB. These items are part of the process — not exceptions the property owner needs to remember.
What the property owner remains responsible for
Professional management doesn’t eliminate all the property owner’s obligations — it eliminates the operational ones.
The property owner remains responsible for:
– Reporting rental income on their annual income tax return (IRPF) and paying the monthly rental tax (Carnê-Leão)
– Paying structural HOA fees (reserve fund, special assessments)
– Making decisions about major property repairs
– Keeping property documentation current (property registration record, certificate of occupancy, property tax records)
Everything that’s operational — the daily management of the rental property — stays with the management company.
Regente’s model in practice
Regente’s administration fee is 12% per month of the rental amount with Total Guarantee included — which guarantees the rent is paid on time regardless of tenant behavior, with no maximum coverage period.
Without Total Guarantee, the fee is 10%.
The calculation base is always the rent alone — never rent + HOA + property tax, as some agencies do.
To understand what’s included in the guarantee and how it compares to a cosigner, security deposit, and rental insurance, the guide on rental guarantees details each option.
Contact Regente about managing your property →
Sources: Regente Imóveis operational data (2026); Law 8,245/1991 — Tenant Law (Planalto.gov.br).
