Tenant area
What you can sort out with us without picking up the phone.
Property maintenance
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Who pays for what
Who pays for maintenance on a rented property: landlord or tenant?
The general rule is simple — the owner is responsible for structural and pre-existing issues; the tenant is responsible for damage caused by use or negligence. Normal wear and tear over time isn't anyone's responsibility: it's simply an inherent cost of owning property.
Read the full answerWater leaks in a rented property: whose responsibility is it?
A leak of structural origin is the owner's responsibility. If it was caused by the tenant's misuse, it's the tenant's responsibility. The move-in inspection report is the most important piece of evidence for determining who pays — and timing matters: if the owner doesn't act within 30 days, the tenant can terminate the lease without penalty.
Read the full answerTermites in a rented property: who pays for extermination?
If the termites were already present in the property before the lease — or come from the building's older structure — the owner pays. If they showed up during the lease due to the tenant's lack of care, it's the tenant's responsibility. The move-in inspection report is the key piece of evidence for the decision.
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